Flash Gordon vinyl picture disc

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Newearthmud
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Joined: Sat Feb 01, 2020 10:32 pm

Re: Flash Gordon vinyl picture disc

Post by Newearthmud »

My outer plastic sleeve was also damaged. Ripped open almost completely down the left side and ripped open along the top edge as well. I really hope these can be replaced.

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Sir Didymus
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Re: Flash Gordon vinyl picture disc

Post by Sir Didymus »

StoreSupport@umusic.com is the very well tucked away email address for the company who sold these. I've emailed them to stress that the record is fine, and it's just the plastic sleeve I'd like replacing if they're able to provide them.

One thing I forgot to mention to them was that if they offer replacements to include the 'hype sticker'. But do feel free to follow up with that!

Bruceymc
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Joined: Mon Mar 02, 2020 2:39 pm

Re: Flash Gordon vinyl picture disc

Post by Bruceymc »

Sounds like a common problem and a bit bizarre tbh. Will Email them about it for the craic.

Newearthmud
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Re: Flash Gordon vinyl picture disc

Post by Newearthmud »

I was asked to provide some pictures of the damage which I duly did. Waiting on a reply.

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Sir Didymus
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Re: Flash Gordon vinyl picture disc

Post by Sir Didymus »

Snap.

Bruceymc
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Re: Flash Gordon vinyl picture disc

Post by Bruceymc »

I emailed them with a picture and also one of my damaged 'The Game' plastic sleeve also as I had forgotten about that. Radio Silence so far.

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Sir Didymus
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Re: Flash Gordon vinyl picture disc

Post by Sir Didymus »

Just had an email to tell me I'm being sent a "replacement of the item". They haven't specified if that's just the sleeve or the whole record! :shock:

Will keep you posted...

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WeeMann
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Re: Flash Gordon vinyl picture disc

Post by WeeMann »

Sir Didymus wrote: Tue Feb 09, 2021 4:23 pm Just had an email to tell me I'm being sent a "replacement of the item". They haven't specified if that's just the sleeve or the whole record! :shock:

Will keep you posted...
If it's the whole thing, can I have a photo of your damaged sleeve please? :lol:

Newearthmud
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Joined: Sat Feb 01, 2020 10:32 pm

Re: Flash Gordon vinyl picture disc

Post by Newearthmud »

Same here

Newearthmud
Posts: 26
Joined: Sat Feb 01, 2020 10:32 pm

Re: Flash Gordon vinyl picture disc

Post by Newearthmud »

Received my replacement this morning, perfect condition. Very happy.

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